Posted by WWM20007 on Sep 22, 2011 11:44:53 AM

This was the absolute worst experience of any design, fabric or upholstery business in 20 years of work with this industry. To begin, we came into the store because the quality of fabrics available for such a low price was 'too good to be true.' Alas, that phrase is all too correct in this instance. While the fabrics available are priced quite low, the cost reduction is not worth a 300% increase in delay of receipt of the fabrics ordered, nor the fact that none of the order was correct: one set of curtains was even made out of a different fabric, other fabrics delivered to an upholsterer were stained and hole-punched - RUINED! Between a 3-4 month delay in the order with no explanation, ruined fabrics, and wrong orders when the actually did arrive, there's really no redeeming quality to this business at all unless you can get your fabric cut and RUN AWAY. In sum: Cheap fabric does not make up for the quality of the product being made incorrectly, with wrong fabric, and ruined. Also, the absolute lack of communication to clients in a client-based work is not only astounding, but pitiable.